TITAN Customer Care:
Accelerate Automated Responses for Enhanced Productivity and Customer Experience
Experience the Power of an Enterprise-grade Agentic AI Platform with Specialized Intelligent Agents to Enhance Your Supply Chain Management, Finance Decision-Making, Sales Performance and Customer Experience
Platform Overview
TITAN is an enterprise-grade, agentic AI platform developed in Canada to simplify operational complexity and accelerate decision-making.
It connects securely to your ERP, CRM, business systems, and documents to create a real-time Enterprise Intelligence Layer.
Through specialized intelligent agents powered by our advanced architecture and fine-tuned LLMs, TITAN delivers instant insights, scenario simulations, and accurate responses—without ever training on your data. Your data remains 100% private, secure, and under your control.
Core Use Cases
From customer care and sales to supply chain and finance, TITAN boosts performance where it matters most.
TITAN automates responses in customer service with accurate and instant answers. It also acts as a 24/7 AI sales agent to improve conversion and engagement.
In operations and planning, it enhances supply chain visibility, generates predictive insights in seconds, and models business scenarios on demand—freeing teams from delays and manual work.
Business Impact
With TITAN, companies unlock faster decisions, greater operational efficiency, and higher margins—without the overhead of traditional AI projects neither the limitations of generic AI tools.
TITAN offers seamless integration, enterprise-level scalability, and measurable impact from day one.
Whether your goal is to improve EBITDA, optimize working capital, or scale customer interactions, TITAN transforms how teams interact with data, serve customers, and execute business strategies.
TITAN Supply Chain leverages ERP and supply chain data to provide instant, accurate insights for logistics, manufacturing, and operations. It enhances efficiency, accelerates decision-making, and supports key executives in supply chain, operations, and finance
TITAN Supply Chain:
Real-Time Critical Insights for Precise Planning
TITAN automates responses using company data, improving productivity and customer experience while ensuring data security. It delivers instant, accurate support for agents and automated replies, making it ideal for businesses seeking to optimize customer service and internal communication
100% Accurate Personalized Response Speed Increase
TITAN delivers instant, accurate responses using your organization's internal data, ensuring precise and context-aware interactions for customers, vendors, and employees. By eliminating inaccuracies from public LLMs, it enhances customer service efficiency and enables agents to handle multiple inquiries simultaneously, improving overall engagament
TITAN Customer Care:
Accelerate Automated Responses for Enhanced Productivity and Customer Experience
TITAN automates responses using company data, improving productivity and customer experience while ensuring data security. It delivers instant, accurate support for agents and automated replies, making it ideal for businesses seeking to optimize customer service and internal communication
5-10% Online Sales Increase
TITAN leverages your product data to deliver instant, personalized recommendations, guiding customers to the best options based on their needs. Acting as a 24/7 sales agent, it enhances the shopping experience, boosts conversions, and streamlines online purchases with tailored assistance and promotions.
TITAN Sales:
Delivering 24/7 Personalized Assistance Across Digital Channels
TITAN leverages advanced AI and historical data to achieve up to 98% forecasting accuracy. It delivers real-time insights and scenario analyses, enabling faster, data-driven decision-making for financial and planning executives in manufacturing, retail, and service industries
100% Accurate Demand Forecasting Planning Capacity Increase
TITAN leverages historical and business data for instant, SKU-level demand forecasting and market adjustment analysis. It reduces planning cycles from 30 days to hours, enhancing efficiency, productivity, and market responsiveness—without costly implemnetation
TITAN Demand Forecasting:
AI-Driven Precision and Collaborative Scenario Analysis
TITAN Supply Chain leverages ERP and systems data to provide instant, accurate insights, predictive and prescriptive analysis for supply chain operations. It accelerates planning and decision-making with precision, and supports key executives in supply chain, operations, and finance.
BUSINESS CASE:
100% response speed for insights and prescriptive analysis—without costly ERP upgrades
A leading chemical manufacturer was losing market share and could not invest in a full SAP upgrade. In less than two months, TITAN leveraged their ERP and company data to deliver advanced AI capabilities, enabling prescriptive analysis aligned with their business rules. The result: over double the decision-making speed and a significant boost in market competitiveness.
TITAN Supply Chain:
Powering Smarter Planning and Faster Supply Chain Decisions
TITAN Supply Chain:
Real-Time Critical Insights for Precise Planning
TITAN Supply Chain leverages ERP and supply chain data to provide instant, accurate insights for logistics, manufacturing, and operations. It enhances efficiency, accelerates decision-making, and supports key executives in supply chain, operations, and finance.
BUSINESS CASE:
100% Response Speed Increase with the Existing ERP System
By optimizing existing ERP systems, TITAN delivers real-time analysis without requiring expensive overhauls. This enables precise, data-driven planning, increasing response speed and market competitiveness.
TITAN Demand Forecasting:
AI-Driven Precision and Collaborative Scenario Analysis
TITAN leverages advanced AI and historical data to achieve up to 98% forecasting accuracy. It delivers real-time insights and scenario analyses, enabling faster, data-driven decision-making for financial and planning executives in manufacturing, retail, and service industries.
BUSINESS CASE:
100% Accurate Demand Forecasting Planning Capacity Increase
TITAN leverages historical and business data for instant, SKU-level demand forecasting and market adjustment analysis. It reduces planning cycles from 30 days to hours, enhancing efficiency, productivity, and market responsiveness—without costly implementation.
TITAN Customer Care:
Accelerate Automated Responses for Enhanced Productivity and Customer Experience
TITAN automates responses using company data, improving productivity and customer experience while ensuring data security. It delivers instant, accurate support for agents and automated replies, making it ideal for businesses seeking to optimize customer service and internal communication.
BUSINESS CASE:
100% Accurate Personalized Response Speed Increase
TITAN delivers instant, accurate responses using your organization's internal data, ensuring precise and context-aware interactions for customers, vendors, and employees. By eliminating inaccuracies from public LLMs, it enhances customer service efficiency and enables agents to handle multiple inquiries simultaneously, improving overall engagement.
TITAN Sales:
Delivering 24/7 Personalized Assistance Across Digital Channels
TITAN automates responses using company data, improving productivity and customer experience while ensuring data security. It delivers instant, accurate support for agents and automated replies, making it ideal for businesses seeking to optimize customer service and internal communication.
BUSINESS CASE:
5-10% Online Sales Increase
TITAN leverages your product data to deliver instant, personalized recommendations, guiding customers to the best options based on their needs. Acting as a 24/7 sales agent, it enhances the shopping experience, boosts conversions, and streamlines online purchases with tailored assistance and promotions
TITAN Finance:
Instant KPIs. Live Reports. Real-Time Scenario Analysis.
TITAN Finance transforms how financial teams access and analyze data. With specialized intelligent agents tailored for CFOs, controllers, and FP&A leaders, TITAN connects to your ERP and business systems to instantly generate KPIs, financial reports, and scenario simulations—without spreadsheets, manual effort, or data silos.
BUSINESS CASE:
10× faster generation of KPIs and financial reports
With One-click access to cash flow, working capital, P&L, and balance sheet analysis, Manufacturing CFOs use TITAN to model production cash flows and optimize working capital across plants. Financial institutions rely on TITAN for compliance-ready KPI monitoring and instant reporting across branches and service lines.
TITAN Customer Care:
Accelerate Accurate Responses for Enhanced Productivity and Customer Experience
TITAN delivers instant, accurate responses using your company’s data, boosting productivity, enhancing customer experience, and ensuring data security. It empowers support teams with real-time assistance and customized replies to optimize customer service and communication.
BUSINESS CASE:
Over 50% faster accurate response to dealers and industrial clients
A $300 million painting manufacturer struggled to handle hundreds of technical calls and emails each month, leaving nearly 40% unanswered and facing long response times. After a fast TITAN implementation, the laboratory now delivers faster, more accurate responses to dealers and automates email replies. Unanswered calls dropped more than 50% to just 10%, a gap that will be fully closed by adding one more TITAN user.
TITAN Sales:
Delivering 24/7 Personalized Assistance Across Digital Channels
One of Canada’s fastest-growing electric bike manufacturers was overwhelmed by online inquiries and needed faster, more dynamic responses. After implementing TITAN, the company now automates tailored email replies and guides customers through the bike selection and purchase process. TITAN is expected to double response capacity and boost online sales by over 5% (1M+) year-end.
TITAN Sales brings the in-store experience online, guiding customers to the right products and promotions based on their needs. It creates a seamless, personalized journey from discovery to checkout, helping drive higher conversion rates and close more online sales.
BUSINESS CASE:
Over 5% online sales increase in one year
With seamless integration, enterprise-grade security, and scalable AI capabilities, TITAN optimizes operations, enhances customer engagement, and increases revenue—transforming how businesses interact with data, customers, and employees.
Why TITAN?
Built for Complex Business
TITAN simplifies your ERP, CRM, and systems into a live Enterprise Intelligence Layer. Ask a question—get an instant, accurate answer. No training, no data risk. Your information stays private and secure.
Instant, Accurate & Trusted Insights
TITAN connects securely to your ERP, systems, and documents to deliver real-time, reliable answers and business scenarios. Whether in supply chain, finance, sales, or customer care, you get fast, precise insights you can trust—empowering faster, smarter decisions across your organization.
Specialized AI Agents That Do Real Work
TITAN agents eliminate delays across the supply chain, finance, customer care, and sales. They generate reports, answer customer questions, automate quotes, and simulate business scenarios—in seconds, not days.
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Fast ROI, No ERP or Systems Upgrades
No need to rip and replace. TITAN connects fast, scales easily, and starts delivering value from day one. Companies are seeing improvements in cost reduction, increased profitability, and enhanced KPIs performance within a matter of months.
Enterprise-Grade Meets Deep Tech
Accéder isn’t a typical SaaS vendor. We’re a Deep Tech company at the forefront of AI research, working with top institutes and research partners to embed the latest breakthroughs into our products. This approach brings our clients cutting-edge, enterprise-ready AI that no off‑the‑shelf solution can match.
The Business Impact of TITAN
90%+
instant response accuracy for better supply chain planning and decision-making.
10x
faster financial KPIs and analysis generation to optimize capital.
20%+
faster financial KPIs and analysis generation to optimize capital.
50%+
increase in accurate customer response, leading to an increase in customer experience.
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